Terms of service
Ruffpup operates a platform for which most of the content is provided by members.
You are responsible for your login credentials and for all content you post. You may not post any illegal or harmful content.
While Ruffpup may sporadically screen content posted by members, Ruffpup is not responsible for the content posted by members.
You agree to receive activity notifications or emails related to your profile.
Non-compliance may result in termination or suspension without warning.
Ruffpup's liability is strictly limited.
Ruffpup (the "Website") is owned and operated by Sharyland Internet Partners, Inc., with headquarters at P.O. Box 2423, McAllen, TX 78502.
Website - use and access
The services offered by Ruffpup are for adults only. You must be at least 18 years old when using the Website. In the event that applicable legislation provides that you need to be older than 18 to be legally allowed to use this Website, the minimum age stipulated in such legislation shall apply.
You must provide correct, accurate and true information that is not misleading, and that you will promptly update it in the case of any changes. You declare that the information you provided does not infringe any rights of third parties.
You can gain access to our services and become a member of the Website by creating a profile on the Website. No person may subscribe more than once, not even by using a different name. The membership is personal to the member and cannot be assigned or transferred to third parties.
Ruffpup has the right to decline any request for membership.
To receive full access to our services, you can activate Premium, for which you pay a membership fee.
Termination and suspension
You can terminate your Ruffpup membership at any time by cancelling your user account.
Termination neither by you nor by us will entitle you to any reimbursement.
Ruffpup can terminate or suspend your membership at any time whenever (there is a serious risk or suspicion that) you violate these Terms and Conditions. Such termination or suspension can take place without prior notice, although we will try to inform you afterwards by email. Following such termination or suspension, you cannot attempt to register as a member or make use of our services, unless we inform you that the suspension was lifted.
You acknowledge and accept that the termination of your membership, for any reason, implies that the content you added on the Website may, in Ruffpup's discretion, be (partially) deleted.
Obligations for members
Any use of the Website must be in accordance with applicable laws. You must not use the Website when applicable laws do not allow you to do so.
You may not use this Website to sell any goods or services, or distribute any promotional materials.
You must abide by the Code of Conduct when using the Website.
Content posted by members
Ruffpup is a place where you can meet new people, chat and share photos. Keeping Ruffpup a safe and friendly environment is important both for you and for us.
You are responsible for all texts, photos and all other information that you post or share on Ruffpup.
- You mustn't post any insults, obscene statements or pornographic content or any other content that may offend human dignity.
- You mustn't harm other visitors of the Website by installing computer viruses and other malware.
- You mustn't post any misleading, harassing, threatening, defamatory or tormenting content.
- You mustn't stalk other members or try to convince them of your political or religious views. Excessive use of national or religious symbols won't be tolerated.
- You mustn't impersonate any other person and may only post content that relates to your true identity.
- You may not post any illegal content or content that may encourage conduct that would be considered a criminal offence. Photos with weapons are not allowed.
- You mustn't post content that infringes other people's intellectual property or portrait rights. This means you cannot copy other people's materials or photos without their explicit permission.
The Website may contain content that you might find objectionable.
Ruffpup has the right, but not the obligation, to screen members and the content they post on the Website, and to monitor disputes between members.
Ruffpup has the right to delete any user content on the Website, if it does not comply with the Terms and Conditions, or is harmful to the company or any third party.
If you post and/or disclose to other members any confidential or sensitive information about yourself then you do so entirely at your own risk.
The use of usernames, logins, passwords and/or other entry codes (hereinafter referred to as "login data") is the sole responsibility of the user. The user is required to maintain the confidentiality and security of the login data. The user is required to immediately inform Ruffpup of a breach or abuse of login data by sending an email to email@example.com.
You agree to take reasonable precautions when you interact with other members, particularly if you decide to meet offline or in person. In addition, you agree to review our Code of Conduct before you start using the Website.
You are required to report in a timely manner any detrimental or illegal content found on Ruffpup by using the Report feature. If Ruffpup considers your complaint to be justified, any offending content will be removed (text, images, information or data) as soon as possible. Illegal activities can be reported to the proper authorities.
Notifications and Service Messages
You consent to Ruffpup providing you with important notices on the website, mobile apps, or via email.
The contact information you provide must be accurate or you may not receive important notices. For purposes of service messages and notices about the services, Ruffpup may place a banner notice across its pages to alert you to certain changes such as modifications to this Agreement.
Alternatively, notice may consist of an email from Ruffpup to an email address associated with your account. You also agree that Ruffpup may communicate with you through your Ruffpup account or through other means including email, mobile number or telephone about your Ruffpup account or services associated with Ruffpup.
You acknowledge and agree that we shall have no liability associated with or arising from your failure to maintain accurate contact or other information, including, but not limited to, your failure to receive critical information.
Ruffpup offers you the opportunity to pay for certain services offered on the site. Ruffpup’s premium services include various opportunities to find and meet additional people, to customize your profile and to boost your profile so more people find you. All of these premium services can be purchased after you register, and you may subscribe to the premium services for various lengths of time.
Payments to Ruffpup should be considered to be validly made when Ruffpup receives them and only after that you will receive access to the services ordered.
Ruffpup may provide a refund after the User's first purchase, given that the user requests the refund within 5 days since payment has been confirmed by Ruffpup. This guarantee applies only in respect of the first service order on Ruffpup. The refund will be initiated by Ruffpup within 14 days after receiving the refund request.
In case of account cancellations, Ruffpup will not offer any refunds for the membership that remains unused after the cancellation takes place.
The Website is merely a platform for members to post information about themselves and to allow members to make contact with other members. Ruffpup does not actually arrange any meetings or provide relationship or relationship matching advice. While the infrastructure of the Website is provided by Ruffpup, most of the content is provided by the members. Ruffpup cannot be held responsible for any behavior of its members or if its services do not meet your expectations. Ruffpup provides no explicit or implied guarantees on the reliability, safety or continuity of this service.
Ruffpup has no control over the quality, compatibility or safety of Members or over the truthfulness, accuracy or completeness of any posting on the Website. You acknowledge that, despite the prohibitions set out in these Terms and Conditions, content available on the Website may be inaccurate or deceptive.
Even though Ruffpup takes all reasonable efforts to ensure that the Website is operational and free from errors, the nature of the Internet in general and software in particular do not allow providing a continuous and error-free operation.
In no event shall Ruffpup be liable for any indirect or consequential damages arising out of or relating to the conduct of you or anyone else in connection with the use of the Website, including (without limitation) emotional distress, loss of opportunities, loss of data, loss of time spent and/or any other damages resulting from communications or meetings with other members you meet through our Website.
Intellectual property rights
You warrant and represent that the information posted in your profile is posted by you and that you are the sole author of your profile. When you enter data that is meant to be viewable to the other members, including but not limited to text, photos, images, drawings or graphics for a profile, a photo description, etc, you grant Ruffpup an unlimited license to disseminate, use, process, translate or modify this data.
The Agreement shall be governed by US law.
Changes to these Terms & Conditions
Ruffpup can change these conditions at any time. Your continued use of the Website shall indicate your acceptance of the new version.